The landscape of MSP/MSSP services is evolving quickly, with managed services providers adapting to the changing needs of businesses. As 46% of companies no longer maintain on-premises IT infrastructure and most employees primarily use browsers and SaaS applications during work hours, the demand for managing and securing traditional infrastructure like physical devices and server rooms has decreased for MSPs/MSSPs.

These services are experiencing significant growth due to the increasing demand for cloud-based solutions and the need to protect sensitive data in the digital age.

A specialized SaaS Security Management platform tailored for Microsoft users is available. This platform is designed to cater to Managed Service Providers (MSPs) who are dedicated to establishing a lucrative path forward by offering managed SaaS services. It enables users to conduct audits on SaaS implementations, focusing on security configurations and potential threats, safeguard SaaS applications through conditional access policies and Multi-Factor Authentication (MFA), and identify threats within SaaS applications such as suspicious sign-ins and compromised accounts.

  • In 2024, MSPs and MSSPs will face an increase in compliance and regulatory requirements, necessitating their attention to secure Microsoft environments.
  • Forward-thinking MSPs/MSSPs can conduct audits to identify other SaaS applications that offer benefits such as enhanced security, cost optimization, and license management.
  • SaaS Management services for MSPs/MSSPs offer more than just securing environments and users; they also provide value through productivity training, integrations, and connecting clients to data-driven services that enhance workflows across applications.

One of the main obstacles involves gaining insight into the SaaS applications being utilized by clients and their end-users, as well as the associated risks, expenses, and licensing concerns that MSPs could potentially help address. A common trend among MSPs is underestimating the sheer quantity of applications that their clients have in operation.

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