Mergers and acquisitions (M&A) in any sector introduce uncertainty to customers, posing challenges for IT managers dealing with unpredictable hardware maintenance situations and policy changes. Businesses must manage IT budgets effectively to prevent wastage and maintain a competitive edge amidst M&A disruptions. Recent history is rife with instances of M&A difficulties, highlighting the struggles faced by both acquiring companies and impacted customers.

Preventing issues stemming from mergers and acquisitions

  • M&A activities can cause damages and disruption for both customers and companies involved.
  • The Sprint-Nextel deal serves as an example of how things can go wrong in M&A, especially when dealing with technological differences.
  • To avoid uncertainty and disruption, IT managers can opt for a third-party hardware maintenance plan instead of relying on OEM M&A arrangements.

By establishing a collaboration with an external hardware maintenance provider, IT managers can effectively manage their support plans and benefit from a versatile maintenance approach. This not only safeguards against disruptions caused by mergers and acquisitions but also protects companies from the uncertainties of end-of-service-life notifications and expensive extended warranty expenses.

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