Is your EMC VNX warranty maintenance service expired? Are you thinking about buying or extending a support contract with EMC for this device? Prior to making any choices, it is essential to review this article.

VNX generally emphasizes affordability in its offerings

• The launch of the VNX product line in 2011 provided a unified storage solution and access to impressive technology for small and mid-sized businesses.
• The VNXe offered VMWare integration and advanced technology for less than $10,000, benefiting entry and mid-range storage consumers.
• However, EMC’s dedication to reducing customer costs does not extend to maintenance and support, as they artificially raise support contract prices to make new equipment more appealing.

Regain control of the equilibrium in your Favor

• It is crucial to reassess your support provider not only when you are contemplating upgrading your equipment, but also while you are still revelling in the excitement of owning new hardware. By exploring other options early on, you can maximize the benefits of third-party maintenance providers even before your warranty coverage expires, leading to increased value and cost savings.
• For those who prioritize affordability in their IT decisions, especially as a VNX or VNXe owner, opting for third-party maintenance can be a game-changer. These providers typically offer significant cost reductions ranging from 40% to 70% compared to EMC’s maintenance contracts. Over time, these savings accumulate, resulting in substantial financial benefits for your organization.
• Contrary to misconceptions about budget-friendly alternatives compromising on quality, reputable third-party maintenance providers deliver cost savings without sacrificing service excellence. Choosing an alternative EMC support provider is akin to opting for a generic aspirin over a brand-name product like Bayer, where you receive the same high-quality service at a fraction of the cost.

Enhancing VNX Maintenance with Additional Features

Sureworks not only helps customers save money, but also provides a more extensive EMC maintenance service compared to EMC. Our standard contracts come with premium features at a highly affordable price, regardless of the SLA level selected.

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