Businesses today rely on IT services to stay competitive, but choosing the right type of support can be challenging. Two popular options are co-managed IT services and fully managed IT services. Here’s a quick guide to help you understand the differences and decide which is right for your organization.

What Are Co-Managed IT Services?

Co-managed IT services allow your in-house IT team to collaborate with a third-party provider, like Sureworks. This model is ideal if your team needs extra resources, expertise, or support during peak times. The provider complements your team’s efforts without replacing them, offering services such as advanced troubleshooting, project management, or compliance consulting.

Best for:

  • Companies with an internal IT team.
  • Organizations looking to scale or handle specific IT tasks.

What Are Fully Managed IT Services?

Fully managed IT services outsource your entire IT operations to an external provider. Providers take full responsibility for maintaining, monitoring, and improving your IT infrastructure. This approach is perfect for businesses that don’t have an internal IT team or want to focus entirely on their core business.

Best for:

  • Businesses with limited or no IT staff.
  • Companies seeking end-to-end IT management.

Key Differences

FeatureCo-Managed IT ServicesFully Managed IT Services

IT Team – Works with your internal team – Entirely managed by the provider

Control – Shared between your team and provider – Fully controlled by the provider

Cost – Flexible, supplements your team – Fixed cost for comprehensive support

Why Sureworks?

At Sureworks, we specialize in providing tailored IT solutions for businesses. Whether you need extra hands to support your IT department or a fully managed service for peace of mind, we’ve got you covered.

Let us help you find the perfect IT solution for your business!

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